SAP Support Links - SAP Basis

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SAP Support - Links

Proactive Success Critical Support

Managing and measuring innovation in an innovation strategy

End-User Support

Basis for effective management and operation of your SAP solution and the maximum benefits

Knowledge of how to integrate your current landscape with SAP Business Technology Platform

SAP Roll Out in France

What is the added value of Enterprise Support?

Service and Support Partners

HPC Software Maintenance for SAP - More than SAP Support

Standard Support targets in-house solutions

Strengthen your team's skills

Predictable results

Our support offer for you

Advanced support and target SLAs

SAP Business Journeys

Tuning for high performance and scalability

SAP Application Management Services

Efficient and timely SAP support today

Expert help - anytime, accurately and anywhere

COMMERCIAL & NEGOTIATION SUPPORT

Choose your Success Experience Offer

SAP® Support - as needed

Together for success

Next Generation Support for the Intelligent Enterprise

Software Service for SAP (SAP BASIS)

New SAP Support Connection Overview

Did we arouse your interest in support on demand?

Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions

SAP LICENSING ADVISORY SERVICES - ADVANCED

All SAP solution landscape and deployment scenarios

Comprehensive portfolio

ALL FROM ONE HAND

Realisable value creation plan

Prevent problems before they occur

Broad portfolio of references

Service Manager with SAP Know-How

Which support level suits you?

WE TAKE CARE OF YOUR IT REQUESTS

Set a Target Architecture that Fits SAP's Solution Vision

Monitoring 24/7

Customise your experience to your needs: More innovation thanks to experts with practical experience, overcoming strategic challenges for the company transformation, intensive support tailored to your individual requirements

Second-Level Support and Third-Level Support

Service and Support Offerings

No additional costs in Enterprise Support

Knowledge transfer all the way

Personalised success plan to achieve the results that enable growth

All key SAP cloud solutions

SAP Support Portal

Is that a bug or a feature?

Manage, monitor and optimise your SAP solutions and business processes

Tailored to your needs

Enterprise Architecture and Roadmap Design

Innovation Services

Optional in addition to Essential and Advanced:

Dedicated Support Teams

Do you want to stay in touch with SAP in the future?

First Level Aid

Guaranteed service levels for your operational security

SAP HCM and SAP SuccessFactors

Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects

Detailed Release Guide

Enterprise Support

SAP support and reliable consulting

Preconfigured setup and ready-to-use business processes

Emergency contact details

Holistic, tailor-made accompaniment across solutions and lifecycle phases

Development of value added and value assessment

Economic strength with trustworthy expertise

SAP Standard Support or Enterprise Support?!

PCoE (Partner Centre of Expertise) Certified

Comprehensive service portfolio with clearly calculable results

SAP SUPPORT FROM USER VIEW

SAP Base Services

Rapid assistance in case of shortages

WE TAKE CARE OF YOUR IT REQUESTS

SAP Enterprise Support

HPC Software Maintenance for SAP - More than SAP Support

Economic strength with trustworthy expertise

Learn more about our three-level support process

SAP Application Management Services

Keep systems at peak performance

External SAP support and comprehensive service to relieve your IT

Holistic, tailor-made accompaniment across solutions and lifecycle phases

Relief for teachers

Select Services, Training and Partners

Functional Application Support

Troubleshooting & Troubleshooting

What does this mean in detail?

Unified SAP support to ease the way to the cloud

A coordinating, unified management team for all SAP services

Comprehensive Hybrid Operation

You are our priority!

Technical Quality Manager

1st Level Support

Salt Solutions relieved at SAP AMS

Do you want to stay in touch with SAP in the future?

Implementation Services

PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!

Establish action plans to address risks and problems of performance, technical integrity and stability

SAP Business Journeys

SAP Essential Business Services

Customised Training Programmes

scope of solution

Big changes cast their shadow: What next year will bring

Landscape strategy and architecture

Learning Journeys

Holistic Customer Care

Ensure business continuity and availability

Enterprise Support

Basis for effective management and operation of your SAP solution and the maximum benefits

Prioritise critical areas and roadmap for next steps

Exciting projects for the IT department

Validation of technical design of on-premise, cloud and hybrid environments

Get an extended experience

Lead preparation based on best practices for business processes, architecture, and strategies

Which support level suits you?

Optimise your SAP environment today

Functional design and architecture analysis and functional gap assessment

Rapid assistance in case of shortages

Tuning for high performance and scalability

Building the foundation for your smart business

Flexible and individual support models

Innovation services and solutions

Collaboration with SAP Support Experts

Tailored to your needs

Take a closer look at our Success Experience offers

Management of organisational changes

Proven secure connections and data for highly regulated industries

What we do for you

SAP AMS benefits

Identification of critical gaps and optimisation potential

Rapid stabilisation of high performance solutions

Next Generation Support for the Intelligent Enterprise

SAP® Support - as needed

First Level Aid

Detailed Release Guide

PCoE (Partner Centre of Expertise) Certified

Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions

Why we are your competent partner

SAP MaxAttention

All SAP solution landscape and deployment scenarios

The quick look at the SAP Support connection

Current systems - anytime

SAP Notes or Notes

Strengthen your team's skills

SAP defined project team

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

Our SAP support gives you time and space

Get to know Cloud Success Services

Preconfigured setup and ready-to-use business processes

The concept of SAP MaxAttention

Guaranteed response and problem resolution time

Managing and measuring innovation in an innovation strategy

What can customers do today?

Service Message

Learning Journeys

HPC Software Maintenance for SAP - More than SAP Support

Comprehensive portfolio

Building skills with a wide range of services and educational content

Enterprise Support

SAP's new, simplified service and support portfolio is specifically designed for the cloud

What does this mean in detail?

Increase your performance and productivity

Relief for teachers

SAP Notes or Notes

SAP Enterprise Support

2nd Level Support

Next Generation Support for the Intelligent Enterprise

Validation of technical design of on-premise, cloud and hybrid environments

Predictable results

Broad portfolio of references

Analysis Solutions and Data Management

The concept of SAP MaxAttention

Architecture design of high-performance and diverse IT landscapes

What is the added value of Enterprise Support?

Continuous deployment approach monitored with DevOps

Landscape strategy and architecture

We'll pull you out

Unified SAP support to ease the way to the cloud

Together for success

Customised Training Programmes

Accelerate creation of the implementation plan for your transformation project

Managing and measuring innovation in an innovation strategy

Knowledge transfer all the way

Our support offer for you

SAP Licence Support Centre

SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI

Set a Target Architecture that Fits SAP's Solution Vision

Is that a bug or a feature?

SAP Application Management Services

Explore business opportunities and develop working prototypes

SAP CERTIFICATIONS

COMMERCIAL & NEGOTIATION SUPPORT

Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts

Collaboration with SAP Support Experts

A coordinating, unified management team for all SAP services

Standard Support targets in-house solutions

Where is the app in SAP ONE Support Launchpad?

Management of organisational changes

SAP AMS benefits

Troubleshooting & Troubleshooting

All SAP solution landscape and deployment scenarios

Long experience

Get an extended experience

Identify areas for improvement and train the workforce for new technologies

Increase end-user satisfaction

First Level Aid

Proactive Success Critical Support

Holistic, tailor-made accompaniment across solutions and lifecycle phases

Select a Service

Developing prototypes for next-generation scenarios such as machine learning, big data and IoT

SAP Message Processing

1st Level Support

Welcome to the SAP Support homepage !

Establish action plans to address risks and problems of performance, technical integrity and stability

Functional design and architecture analysis and functional gap assessment

What problems our SAP Support helps

Service and Support Partners

Do you want to stay in touch with SAP in the future?

Did we arouse your interest in support on demand?

SAP Support Portal

The VAR Support Model

Support Services

SAP Base Services

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