SAP Support Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects - SAP Basis

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Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
Focus on core competencies and innovation
In order to ensure the highest availability of SAP systems and a constant stability of system performance, the general system settings and settings in the respective modules are optimised in the area of Application Management Services. In addition to the system settings, the individual business processes in the SAP system are also simplified and thereby accelerated. Possible automation is also implemented here. The focus of SAP AMS is that all SAP users can work as efficiently as possible. This includes the legal requirements and clear safeguards. You no longer need to worry about the latest security packages or releases for your SAP system, as these are imported by the AMS service provider when required.

The SAP Standard Support offer for On-Premise solutions will continue to exist. Users can continue to purchase basic support services for SAP solutions and maintain system operations and availability. SAP Enterprise Support continues to be the SAP-recommended support level for customers moving to SAP Cloud powered by SAP HANA, which guarantees SAP innovation and reliability in hybrid scenarios.
SAP Solution Manager
In order to make it easier for companies to get into the SAP HANA Cloud, SAP unifies maintenance and customer service for On Premise and Cloud systems. SAP One Support offers coordinated support for in-house and cloud systems and is designed to ensure flexible and easy use of software in all operating scenarios. This should enable customers to switch to SAP Cloud powered by SAP HANA according to their individual requirements, while at the same time exploiting existing investments in local software solutions.

Discover new opportunities for using SAP in your business. With our consulting services you can realise your idea of the digital company with practical strategies and excellent results.

A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.

SAP also wants to facilitate the transition to SAP Cloud powered by SAP HANA for users.

So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.

SAP users do not necessarily know why something is not working.
SAP BASIS
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