SAP Support Software Service for SAP (SAP BASIS) - SAP Basis

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Software Service for SAP (SAP BASIS)
Integrated Launch Activities
The plan went up: Salt Solutions provided Schmersal with an employee who, together with the IT team on site in Wuppertal, took over part of the tasks of AMS and support for SAP. The result was a significant relief for the Schmersal IT team in day-to-day business. The transition to the support team of Salt Solutions in Würzburg was launched parallel to the rollout in China.

End-user support is typically run on two levels - help desk and key user. The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.
Your contacts
We offer support models tailored to your needs with flexible switching options. Our support can be obtained on a daily or hourly quota basis according to your needs.

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"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.

Use the direct line to our specialists and benefit from our support services exactly when you need them.

A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.

Mainly the internal IT staff take over the maintenance, which could instead also push the further development of their own digital processes and applications.
SAP BASIS
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