SAP Support Identification of critical gaps and optimisation potential - SAP Basis

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Identification of critical gaps and optimisation potential
Dedicated Support Teams
We work 100 percent remotely. We have the necessary solutions and infrastructure to ensure maximum security for your systems. Our care for data protection in your company is confirmed by the ISO270001 certificate.

If required, we can already provide first-level support for your IT landscape. On request with our German consultants or through our Nearshore cooperation partner, we solve simple problems reliably, quickly and sustainably - 24 hours a day, 7 days a week.
SAP Application Management Services (SAP AMS)
SAP and IT - mostly two separate areas. The members of each world usually have relatively little insight into the work of the other world. Now, parallel worlds are, of course, not negative per se. Specialised areas of expertise can work efficiently and with a focus. However, cross-departmental processes are a challenge, which should be managed centrally and run smoothly. Here you simply have too many interfaces, transfer points, etc. An SAP-ITSM integration can help.

Together with the customer, we agree on a maximum time span to resolve reported problems. These periods are set out in the Service Level Agreement (SLA).

Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.

New requirements still need to be approved and initiated by project managers via change requests.

The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.

These solutions have been proven by many companies.
SAP BASIS
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