Unified SAP support to ease the way to the cloud
SAP Support
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
As part of the VAR (Value Added Reseller) Support Model, we process the support messages created by the end user. Our helpdesk, as the main provider of software support, receives your message, performs an initial root cause analysis of the support case, and passes the message to SAP® if necessary.
Cloud Services
We work 100 percent remotely. We have the necessary solutions and infrastructure to ensure maximum security for your systems. Our care for data protection in your company is confirmed by the ISO270001 certificate.
End-user support is typically run on two levels - help desk and key user. The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Our support can be obtained on a daily or hourly quota basis according to your needs.
To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.
The continuous improvement of our services is part of our DNA.