SAP Support Managing and measuring innovation in an innovation strategy - SAP Basis

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Managing and measuring innovation in an innovation strategy
Whether after a successful joint project or as a new customer, we support you!
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.

Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
Experts on Demand
Through the SAP ONE Support Launchpad, customers can find the status of support connectivity in the My Landscape application. The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.

The reports filed outside of our business hours will not be processed until the next working day. The SAP processes the "Very High" priority messages immediately. In order to ensure that you as a customer are always well informed about how a message can be submitted outside of business hours, our answering machine with the relevant information is available to you. In the Customer Guide, you will learn how to proceed in the event of a system shutdown, for example, to submit the message to SAP for immediate processing. You will also receive detailed information about the message task in SAP Solution Manager and a description of the message task outside of our business hours.

"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.

Now, parallel worlds are, of course, not negative per se.

So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.

But also the latest updates on the SAP solutions used.
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