SAP Support All SAP solution landscape and deployment scenarios - SAP Basis

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All SAP solution landscape and deployment scenarios
SAP Notes or Notes
You can decide for yourself what kind of company you want from us. Choose the Success Extensions you need to create the experience you want and succeed in the cloud.

A meaningful and up-to-date documentation sets the foundation for efficient application management services and provides the right starting point for our ORBIS Service Agents to get to know their SAP system or cloud and SAP business processes in your company. Do you have any questions about how to set up and update your documentation? We are happy to advise you individually!
Who is affected?
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".

Application management services significantly reduce system downtime and the associated sudden costs. Regular monitoring and the associated proactive error detection can prevent system failures. SAP AMS is also effective in the event of staff shortages. In case of illness-related outages, employees of the SAP service provider step in and compensate for your losses. At times of high utilisation, such as end-of-year inventory, AMS team members also support.

Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.

You can still access the SAP® information portals at any time (e.g. via the SAP® support portal).

So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.

Whether the hot wire to the SAP Support Portal (e.g. hints), the EarlyWatch Alert Reports or the Maintenance Planner everything is located in the Support Backbone Infrastructure.
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