SAP Support SAP Base Services - SAP Basis

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SAP Base Services
SAP Licence Support Centre
By delegating your SAP application management to a trusted AMS vendor, you enable your internal IT department to focus on its core competencies and realise innovation. This way, you can relieve the burden on your professionals and give them the opportunity to focus on more strategic tasks.

In addition, we are certified with the Partner Centre of Expertise certificate, which is based on a detailed quality audit. In our history, we have always passed these audits perfectly and therefore receive automatic recertification every two years. However, in order to be recertified in an accelerated procedure, it is necessary to distinguish itself by an excellent quality of the services provided. In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP. Automatic recertification is an expression of the high level of trust in Hicron and confirmation of our high quality standards.
Holistic Customer Care
SAP Business ByDesign is explicitly targeted at medium-sized enterprises. As a complete ERP solution, the system includes large parts of process optimisation. It is often difficult to keep track of them, especially at the beginning. Therefore, we are available as SAP partners for any questions and requirements.

Business processes throughout the company are constantly changing. This also affects the complexity of ERP systems and IT architectures. Seamlessly integrated processes are therefore becoming increasingly important and have great potential for digital transformation. The powerful team of FIS Customer Expert Services supports your company with these challenges and finds suitable solutions for your SAP system together with you.

The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.

In case of support requests for SAP standard functions, it is sometimes necessary to consult with SAP solution developers.

So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.

SAP Solution Manager is central to agile SAP S/4HANA implementations.
SAP BASIS
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