Holistic, tailor-made accompaniment across solutions and lifecycle phases
SAP Enterprise Support, Cloud Editions*:
The experts have developed a proactive tool to monitor SAP system performance. The solution checks over 200 key figures and reports immediately when one of them is exceeded - allowing the team to resolve the issue immediately and avoid a costly failure.
As the leading IT house and number one in the German-speaking SAP market, we stand for comprehensive digitalisation in the middle class. It goes without saying that we offer our customers highly professional support services and SAP support in accordance with ITIL standard.
Rapid stabilisation of high performance solutions
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
To do this, you specify the personnel number of the person and the corresponding parameters of the type HRESS_T7GB_ESS_F as the import parameter.
A note box in which data of all kinds can be quickly filed and retrieved. This is what Scribble Papers promises. At first, the program looks very spartan. But once a small structure is in place, you realise the great flexibility of this little helper.
With comprehensive cross-industry and international experience, we always orient ourselves to the most up-to-date standards and help our customers on a business level if necessary.