SAP Support SAP's new, simplified service and support portfolio is specifically designed for the cloud - SAP Basis

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SAP's new, simplified service and support portfolio is specifically designed for the cloud
Keep systems at peak performance
Unlike other hostels, all our contacts are in Germany. Also those who take the phone off at night by 2.

This solution will greatly simplify the management of your SAP and non-SAP applications. It provides you with the processes, tools and services you need to support your IT landscape today and in the future.
Preconfigured setup and ready-to-use business processes
Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.

The SAP Support homepage is a platform for the in-house information exchange on SAP reporting. Knowledgeable information related to SAP is presented centrally on this homepage. In addition to the training documents and SAP Online Help and SAP News, account management information such as technical support forms and contacts will also be provided.

With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.

In the background, the Digital Support Assistant uses the system context and other data to provide quick answers to technical customer questions.

To store all the information on the subject of SAP - and others - in a knowledge database, Scribble Papers is suitable.

This should enable customers to switch to SAP Cloud powered by SAP HANA according to their individual requirements, while at the same time exploiting existing investments in local software solutions.
SAP BASIS
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