SAP Support What does this mean in detail? - SAP Basis

Direkt zum Seiteninhalt
What does this mean in detail?
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
In fact, many companies are in a difficult position in terms of their SAP environment. Our specialists are regularly consulted about licencing costs, optimisation and compliance risks. Each time, they offer tailor-made solutions that are perfectly tailored to each customer's needs.

Supporting end users is a difficult task, especially if you are an SME. You may not have the necessary manpower or internal skills to provide solutions to all potential problems. In addition, constantly changing business requirements put IT departments under constant pressure to meet quality, predictability, and responsiveness requirements. We provide first-level support and work directly with your end users to continue maintenance and user support if you do not want to build an internal SAP support capability. Or we can add second-level support to your internal helpdesk and complement your existing team for complex problem solving and improvement.
SAP SUPPORT FROM USER VIEW
We also offer our customers our proprietary tool for monitoring SAP systems free of charge. This tool controls over 200 key figures 24 hours a day and allows us to detect and eliminate faults before they affect users' work.

We provide you with competent and experienced SAP consultants for all situations in the life cycle of an SAP system. From planning, through implementation, to operations - on-site or remote - our service can be found where you need it.

The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.

The SAP ONE support enhancements are designed to deliver SAP 2014 and beyond in several steps.

So much information... how can you keep it so that you can find it again when you need it? That's what Scribble Papers is great for.

We offer help with SAP Base Support and Hosting questions and create a customised concept for your HCM functionality and SAP HCM application.
SAP BASIS
Zurück zum Seiteninhalt