SAP Support SAP SUPPORT FROM USER VIEW - SAP Basis

Direkt zum Seiteninhalt
SAP SUPPORT FROM USER VIEW
SAP ActiveAttention
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.

Scope of SAP AMS services: The following services are included in SAP Application Management Services, among others. These can of course be expanded and customised as needed.
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
As a long-standing SAP partner, our SAP consultants offer support through holistic IT and SAP process competence for all business areas and competent licence consulting from a single source - individually adapted to the requirements of your company. We also support your company in the areas of SAP Base, HCM and Cloud. We offer help with SAP Base Support and Hosting questions and create a customised concept for your HCM functionality and SAP HCM application. As a "SAP Cloud Focus Partner", we are happy to take over Application Management Services for both your Public Cloud and your Private Cloud.

The Schmersal Group, the international market and competence leader in machine safety, benefits from the progressive automation, because this increases the demand for safety technology. Machines and equipment are becoming more complex, robots are increasingly collaborating directly with their human counterparts, and the world is becoming more aware that functional safety and occupational safety are essential factors for business success. Schmersal offers the world's largest range of safety switchgear and systems for machines, systems and lift technology. Founded in 1945 in Wuppertal, Schmersal currently employs about 1,850 people in over 20 countries.

A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.

As already stated: With this "next-generation support" we are enabling our customers to gain greater access to our knowledge pool via self-services.

The freeware Scribble Papers is a "note box" in which all kinds of data can be stored. It takes in typed texts as well as graphics and entire documents. The data is then organised in folders and pages.

With Expert Chat and Schedule an Expert, we offer two live support channels that bring customers directly into contact with an SAP support expert - the same person who would edit a classic ticket to the question.
SAP BASIS
Zurück zum Seiteninhalt