SAP AMS
No additional costs in Enterprise Support
SAP AMS or SAP Support? What are the differences? Are there any at all? What support does my company need? We want to clarify, because the differences and added values of these SAP services often cause confusion among SAP users. Even if you do detailed Google searches - SAP partners and SAP itself do not entirely agree on how the SAP Application Management Services and SAP Support differ.
In December 2017, Salt Solutions took over the supervision of the SAP ERP and EWM modules. This includes answering user support requests and solving problems, providing more complex evaluations and executing change requests in customising, for example creating new workstations in EWM. A global template has also been developed, for example, which significantly facilitates the maintenance of the various price lists of international sales organisations.
Exciting projects for the IT department
We provide a proactive approach to problem solving because we are more likely to help you avoid problems than to fix them. For this reason we carry out regular health checks of your system. We proactively monitor and optimise your IT performance. In close collaboration with your internal IT staff, our support experts can identify potential IT issues and help solve them before they become business issues.
Every two years, UNIORG undergoes sophisticated audits: The certification concerns support personnel, support processes and infrastructure. This ensures that you are supported by qualified consultants and benefit from comprehensive SAP support and service.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
It goes without saying that we offer our customers highly professional support services and SAP support in accordance with ITIL standard.
So much information... how can you keep it so that you can find it again when you need it? Scribble Papers is a "note box" that makes this very easy.
We support IT companies offering SAP solutions and SAP services to their customers.