Recording of errors
RFC Security, Science-Fiction and Theatre
SAP Basis administrators still spend much of their time reviewing their systems or doing project work such as new installations. With the transition to more automated, container-based environments that span multiple clouds, the role of the administrator will also need to be redefined and root cause analysis will take on a much higher profile.
If regulations for the standardisation of SAP systems or tasks and procedures are in place, they must also be consistently complied with and their compliance must also be verified. In case of non-compliance, for example due to project influences or technological problems, the exception must be returned to the standard in a timely manner. Resources must be made available for this.
The Basis system comprises a total of three layers (Figure 1):
Each SAP Basis system must be controlled and managed by an administrator. This person is responsible for the smooth operation of the system. This can be an internal administrator or it can be handed over to external service providers.
Some useful tips about SAP basis can be found on www.sap-corner.de.
In general, SAP operations and all associated activities need to be further professionalised. This includes the documentation of key and mission critical processes and their verification for timeliness and validity. It is also necessary to record and describe the performance of the base by IT service management, as well as techniques such as a RACI matrix to identify and document the responsibilities of the SAP basis.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
SAP has also already invested in Gardener and is also intensifying its partnerships with IBM and Red Hat Openshift.
Our daily work environment offers numerous tasks that could be handled excellently automatically.
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